1. Five Volcanoes Boutique Hotel reserves the right to amend the quoted tariffs should there be any change in the percentage rate of VAT or other statutory levy, tax, or impostThe tariffs are quoted in US Dollars incl. VAT and are non-commissionable. Payments can be made in US Dollars or Rwandan Francs on the exchange rate ruling on the day payments are made.  
  2. CHILDREN RATES: 
    Children are accommodated as follows: 
     
    Less than 3 years   free – sharing with 1–2 adults
    3–12 years              half price – sharing with 1–2 adults 
    13–17 years            75 % – sharing with 1–2 adults 
  3. OUR CANCELLATION POLICY: 
    2 months prior to arrival (60 days) a penalty of 50 % will apply.
    1 month prior to arrival (30 days) a penalty of full payment will apply. 
  4. PAYMENTS POLICY: 
    non-refundable deposit of 50 % should be made immediately after confirming the booking. 
    The balance paymenshould be made latest 1 month prior to arrival and proof of payments to be sent to us.
    Cash payments (RWF or USD) are also acceptable on arrival, but this should be communicated to us before (that you will pay cash 
    on arrival) so that we keep your booking as guaranteed.